When KYC Is Required
- First-time onramp purchase
- First-time offramp payout
- Payouts to bank accounts (INR, IDR, PHP, NGN, EUR, USD)
- High-value transactions
- Suspicious behaviour or AML screening flags
KYC Flow Overview
1
1. Email Verification
Email code validation ensures ownership and prevents fraud.
2
2. Identity Collection
User enters basic personal details:
- Name
- Date of birth
- Address
- Country of residence
3
3. Document Verification
Accepted documents:
- Passport
- National ID card
- Driving licence (where allowed)
4
4. Liveness & Selfie Check
Real-time biometric verification to prevent identity spoofing.
5
5. AML Screening
Sanctions, PEP checks, adverse media, and wallet risk analysis.
KYC Statuses
approved– user fully verifiedpending– waiting for reviewrejected– document or identity mismatchresubmission_required– user must re-upload documents
Users verified once do not repeat verification unless documents expire or flags are raised.