The simulator only runs in sandbox. Production payments always go to the real payment provider.
Enable simulation
You configure payment simulation yourself from the Partner Dashboard on your sandbox account.- Sign in to the sandbox Partner Dashboard.
- Open your account settings and turn on Payment simulation.
Card and other hosted payments
After the user is redirected to checkout and picks a payment method, the sandbox shows a simulator page in place of the real payment provider. Pick the outcome you want to test from the status dropdown.Bank transfers
For push payments the user sends themselves (SEPA, ACH, wire, PIX, UPI, SPEI and similar), the user cannot finish the payment on the checkout page. You settle it yourself from the Partner Dashboard:- Open the order under Ramp Orders.
- Choose Settle Transfer.
- Pick an outcome: Accepted, Rejected, Failed, Canceled or Expired.
Magic amounts
If a payment is settled without an outcome chosen, the simulator reads the outcome from the payment amount:
An outcome you pick on the simulator page or in the Partner Dashboard always takes priority over the amount.
What each outcome does to the order
Orders that are not paid within 15 minutes of the user confirming them also expire on their own. The full list of statuses is on Order Status.